The smart path to hybrid communications

Technology is evolving fast, but most communication environments aren’t built to move overnight. For organizations managing multiple sites, long-standing voice systems, and new cloud collaboration tools, there’s a balancing act between modernization and continuity.

Aura helps businesses navigate that space with confidence.

Through our Integrate to Migrate framework, we work with enterprises to build a hybrid voice strategy that keeps what works, brings in what’s next, and ensures every piece fits together seamlessly - from your contact center to the corner office.

It’s not about ditching the old. It’s about making everything work better.

Many companies today find themselves juggling:

• A rock-solid Avaya voice system they’ve relied on for years
• A growing need to collaborate via Microsoft Teams
• New customer experience tools like Luware for modern contact centers
• Legacy devices that still serve essential functions - elevator lines, fax machines, DECT handsets, and more

Aura connects the dots. We ensure these systems - old and new - speak to each other, so your people can focus on customers, not call flows.

We call it hybrid done right.

Why enterprises turn to Aura

Deep technical know-how, minus the disruption
Our engineers know the ins and outs of legacy infrastructure, cloud platforms, and everything in between. Whether you're moving off traditional PSTN or integrating Teams calling into an Avaya environment, we keep your operations running while we make the switch.

Strategic clarity, not just technical capability
Aura brings a consultative approach to every migration. We help businesses map out what to move, what to retain, and how to future-proof their setup. Every integration is a step toward transformation - without the chaos.

Smart hands where it counts
With support teams on the ground and in-region, we don’t leave you hanging. Our “smart hands” capability means physical installs, on-site troubleshooting, and local expertise when and where you need it.

Global reach, local execution
Whether you’re consolidating infrastructure across offices or rolling out a new contact center in a new region, we deliver consistent experiences everywhere. It’s enterprise-grade support, without the complexity.

What hybrid can look like with Aura

• Keep Avaya. Layer in Teams.
  Stay operational on your trusted voice systems while Teams takes the lead on collaboration. We’ll bridge the two with secure, compliant call routing and full user experience alignment.
• Pilot the cloud with Luware.
  Trial a new contact center setup in one department without touching the rest of your environment. Scale when you’re ready - not before.
• Connect the legacy.
  Still have mission-critical analog devices? No problem. We integrate them into your new environment so you don’t have to compromise.
• Get number strategy sorted.
  Consolidate fragmented numbering plans, centralize management, and prepare your business for full voice cloud-readiness, even if you’re not there yet.

Modern communications, without the chaos

Change doesn’t have to be an all-or-nothing move. With Aura, you gain a partner who understands that stability matters just as much as innovation. That’s why organizations trust us to help them evolve their communications - one system, one site, one user group at a time.

So whether you’re optimizing what you have, or laying the foundation for full cloud migration, Aura gives you the control, confidence, and clarity to do it right.

The future of calling isn’t one-size-fits-all. It’s smart, flexible, and built around you. Let Aura help you get there - with zero disruption, and all the support you need.